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TERMS & CONDITIONS

Welcome to the Digital Wizards Member Zone. By registering for or accessing this platform, you agree to the following terms and conditions. 

Please read them carefully.


1. Membership & Access

  • The Member Zone is designed for children to learn digital skills in a safe, engaging environment.

  • Membership is purchased by a parent or guardian, who is responsible for supervising the child’s use of the platform.

  • Access is granted through a secure login and is for the registered child’s use only.


2. Free Trials and Subscriptions

  • We may offer a free trial for new members at various times. After the trial, subscriptions renew automatically unless cancelled.

  • Subscription fees are billed monthly or annually, depending on the plan selected at checkout.

  • You can cancel your subscription at any time via your account dashboard or by contacting us at admin@digitalwizards.org.uk. 


3. Payment & Refund Policy

  • All payments are processed securely.

  • We offer a 7 day money-back guarantee on your first paid subscription if you’re not satisfied.

  • No refunds are given for partial months or unused access once the refund period has passed.


4. User Conduct

  • Children are expected to behave respectfully in all parts of the Member Zone, including forums or live sessions.

  • Bullying, inappropriate language, or uploading harmful content will result in account suspension or termination.

  • Parents/guardians are expected to guide their child’s use of the platform and monitor their engagement.


5. Content Ownership & Usage

  • All course materials, videos, designs, and downloads remain the intellectual property of Digital Wizards.

  • You may not share, copy, resell, or redistribute any content outside of your household.

  • Downloadable resources are for personal, non-commercial use only.


6. Child Safety & Privacy

  • We take child safety and data protection seriously. We do not collect more personal information than necessary.

  • Please refer to our Privacy Policy for how we store and use your and your child’s data.

  • No personal data is shared with third parties.


7. Technology Requirements

  • You are responsible for ensuring you have a stable internet connection and suitable device to access the content.

  • Some activities may require simple software installations or online tools, which will be clearly explained. 


8. Changes to the Member Zone

  • We reserve the right to update or modify content, features, or these terms at any time.

  • We will notify you of significant changes via email or through the platform.


9. Termination of Access

  • Failure to comply with these terms may result in suspension or permanent removal from the Member Zone.

  • If your subscription expires or is cancelled, access to the Member Zone will end at the close of the paid period.


10. Contact

For questions or support, contact us at:
📧 admin@digitalwizards.zone
🌐 digitalwizards.zone