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Privacy Policy

Who We Are

We’re Digital Wizards, specialist teachers who’ve created an online learning platform helping children build digital skills in a safe, engaging way.

Website: www.digitalwizards.zone
Email: admin@digitalwizards.or.uk
Registered in the UK

What Information We Collect

When you sign up, we may collect:

From Parents/Guardians:
– Your name and email address
– Payment details (securely handled and encrypted by third-party processors)
– Your child’s first name (optional) or username

From Children (through use of the platform):
– Basic usage data (e.g. which lessons they’ve completed)
– Feedback or answers submitted during activities
– No personal contact details are collected directly from children

We do not collect unnecessary personal data, and we do not allow messaging between users on the platform. If we undertake activities, such as live sessions, we will request permission from parents before they run.

How We Use This Information

We use your data to:
– Set up your account and manage access
– Send you helpful emails and updates about your subscription
– Improve our lessons and user experience
– Keep our platform safe and secure

We never sell or share your personal data with third parties for marketing.

Payments

All payments are processed securely via Stripe – we never store your full card details.

Children’s Privacy

We are committed to child safety. Our platform is built to be used under parent supervision. Children do not need to enter personal details to access lessons.

We comply with UK GDPR and the Children’s Code (Age Appropriate Design Code).

Who Has Access to Your Data

We may share limited data with trusted service providers (e.g. hosting or email platforms) strictly to run our services. These providers must keep your data secure and are not allowed to use it for their own purposes.

Where Your Data Is Stored

We store data on secure servers within the UK or EEA. If we ever need to transfer data outside the UK/EEA, it will be protected by legally approved safeguards.

How Long We Keep It

We keep your data only as long as needed to provide our services. You can ask us to delete your account and data at any time by contacting admin@digitalwizards.org.uk.

Your Rights

As a parent/guardian, you have the right to:
– Access the data we hold about you or your child
– Correct inaccurate data
– Request deletion of your account and data
– Object to certain types of data use

Contact Us

Have a question about privacy? Just get in touch:
admin@digitalwizards.org.uk

We’re happy to help.